What is the difference between new-customer and existing-customer voucher codes?

New-customer codes are normally limited to a first qualifying purchase or account, while existing-customer promotions are designed for returning shoppers. Retailers decide how they identify eligibility.

Using a different email address does not necessarily make an order eligible. Retailers may use account history, delivery details or other conditions, so check the published terms before relying on a first-order code.

What to do next

Search the retailer before checkout, compare the eligible offers and confirm the saving on the retailer website before paying.

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Related Answers

How do I use a voucher code online?

Open the retailer offer, copy the code if one is provided, add eligible items to your basket and enter the code in the retailer’s promo or voucher field before paying. Confirm that the discount appears in the order total before completing checkout.

Why is my voucher code not working?

A voucher code can fail because it has expired, excludes the items in your basket, requires a minimum spend, is limited to certain customers or cannot be combined with another promotion.

Can I use more than one voucher code on the same order?

It depends on the retailer. Many checkouts accept only one promotional code per order, while some retailers allow selected codes or automatic promotions to be combined.

UK voucher codes, promo codes and shopping offers organised by retailer.

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